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Technical Support Information

System Requirements:
  • Windows 2000/XP
    • Internet Explorer 5.X or newer (6.X suggested)
    • Firefox 1.5.X.
  • Mac OS X 10.2 or newer (10.3.X or 10.4.X suggested) with Safari or Firefox.
  • Javascript (actionscript in IE) must be enabled.
  • Macromedia Flash Player version 6.X or newer.

Javascript/actionscript is turned off in your browser's preferences. Please turn it on to perform a compatibility test.

Component Detected Status
Javascript Enabled Passed
Flash Player Cannot detect Version 5.X or earlier 6.X 7.X 8.X or newer Passed Upgrade the Flash Player Install the Flash Player
Web Browser Cannot detect Safari Firefox Opera Internet Explorer 4.X or earlier 5.X 5.5 6.X Netscape Navigator 6.X or earlier 7.X AOL Passed Here are some suggested browsers:
Install Safari
Install Firefox
Upgrade your browser to IE 6.X Here are some suggested browsers:
Install Firefox
Install IE 6.X
Operating System Cannot detect Mac OS Mac OS X Windows 3.1 Windows 95 Windows 98 Windows ME Windows NT Windows 2000 Windows XP Passed You may need to upgrade your operating system We suggest that you upgrade your operating system but it is not required. Unknown

TECH SUPPORT

If you encounter problems with this site, please visit the:

Technical Support FAQ

Frequently Asked Questions Page

Email us at:
techsupport@careerstep.com

or call our toll free Technical Support line at:
1-888-657-5761

Technical Support Hours:

7:00 AM - 8:00 PM MST, Mon - Fri
12:00 PM - 4:00 PM MST, Sat
Closed Sundays and Holidays

NOTE: Please do not contact technical support with questions regarding:

  • Non-technical issues
  • Technical problems not related to these materials
  • Content issues, such as disputes with grades

For answers to these, and other questions of a non-technical nature, contact:

 

Email: codingsupport@careerstep.com
Hours: 7:30am-4:30pm M-F MST
Phone: 1-888-657-5752